Privacy Policy

AllySeek is a matrimonial application providing online services for the purpose of finding a partner for marriage ("Service"). In order to do provide the services, we ask for certain personal information which is stored, analysed and displayed on your profile to find the perfect life partner.

AllySeek gathers following types of information:
  1. Information submitted by you
    1. We collect information about your activities on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, your interaction with other users including messages exchanged.
    2. We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser;
    3. Testimonials submitted by you including your success story and photos.
    4. Information submitted by you voluntarily while participating in surveys contest, promotions or events
    5. Details shared with our customer care team.
    6. You have the option to send interesting profiles/ articles to your friends. We will use your friend's email address only to send a one-time message to them per request. Then they will never ever hear from us again unless they voluntarily subscribe to our services.
    7. Your chats and messages with other users as well as the content you publish will be processed as a part of the service.

  2. Information not directly submitted by you
    1. We collect information about your activities on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, your interaction with other users including messages exchanged.
    2. We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser;

  3. Information we receive from others
    1. You have an option to use your social media login (such as Facebook Login) to create and log into your AllySeek account. This saves you from remembering one more login credentials and allows you to share some information from your social media account with us.
  1. We use the information submitted by you to provide the matrimonial & matchmaking services.
  2. We use this information to manage your account
  3. We use this information to provide better customer support
  4. Conduct research and analysis about your use of our services improve our services
  5. Communicate with you by email, phone about services, promotions or offers that may be of your interest.
  6. Recommend relevant matches to you and display your profile to other users.

Except where you are expressly informed on the site or as described in this privacy policy we do not sell, rent, share, trade or give away any of your personal information.

  1. We publish the information shared by you with other users to provide the services. The information so published are provided by you and be cautious as what you share with other users. You can always control your privacy setting by visiting the "setting/privacy option" page.
  2. We may use third party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations
  3. We will disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, other members’ interest and protection and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

You can access, rectify and update information that you provided to us and that's associated with your AllySeek account by logging into your account. To update your privacy option

In addition to aforesaid privacy control, members have the following rights

  1. Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request to us through an email.
  2. If you believe that the information we hold about you, are no longer entitled to use it and you want to delete or object to its processing, please mail us. Please note, however, we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations and applicable territorial laws
  3. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact us and provide their written consent before the information is released.
  4. You have the right to withdraw your consent from processing your information. Please note that by withdrawing your consent means, its deletion of your profile and we won't be able to provide further service to you.

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

For your protection and the protection of all our users, we may ask you to provide proof of identity/authorisation to accommodate your requests.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

We keep your personal information only as long as you use our service and also as permitted/required by applicable law. In practice, we delete your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.

If we make a material change to our privacy policy, we will send an email communication about the update so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner materially different from that stated at the time it was collected, we will notify you by way of an email. We will give you a choice as to whether or not we can use information in this different manner and act accordingly. If you have any concern regarding your personal data being misused other than how we’ve described above, then you can always feel free to write to us. We ensure that we shall take prompt & proper action regarding your complaint.

Appellate Authority
AllySeek (Full Name)
Address (Postal Address)
Email address (for complaints)